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Program Fulfillment Manager

Program FulfillmentRemote (US)
Full-time
$65,000 – $95,000

About the role

Everything sold on this platform has to be delivered — a campaign shot and posted, a camp run, a box packed and shipped, a course finished. This role owns what happens between the money being authorized and the money being released. It is the difference between a marketplace and a catalogue of promises.

What you will do

Own delivery across every program: marketplace orders, brand campaigns, bundles and boxes, events and camps. Work each order queue to completion and chase the ones that stall, on both sides — a buyer who has not approved is as stuck as a talent who has not delivered. Coordinate vendors and shipping for anything physical. Hold the escrow line: nothing is captured until it is delivered, and nobody is left waiting on a judgement nobody made. Turn repeated delivery failures into a change in how the product works, not a bigger checklist.

What we are looking for

Three or more years in operations, fulfillment, production or project management — somewhere with a queue and a deadline. Able to chase people without becoming the reason they stop replying. Comfortable with vendors, tracking numbers and the small disasters of physical goods. Fluent in a task system and unwilling to run the job out of your inbox.

Apply

No account needed — we will set one up for you.

Are you authorized to work in the United States without sponsorship?
Do you have at least three years of operations, fulfillment or project management experience?
Name, email and the questions above are needed.